Trusted Veterinary Care in Lyman, SC
Frequently Asked Questions
At Lyman Vet, we know that pet parents often have important questions about their furry family members’ health and wellness. Whether you’re visiting us for the first time or you’ve been part of our community for years, we want you to feel confident and informed. Below are answers to some of the most commonly asked questions about our veterinary services, policies, and approach to care.
How do I schedule an appointment?
Scheduling an appointment is easy! You can:
- Call us during business hours
- Use our online booking tool
- Message us through the Digitail app for existing clients
We also offer drop-off appointments for added convenience—perfect for busy schedules!
Do you accept emergency or urgent care visits?
Yes, we offer urgent care services for pets needing same-day attention during regular business hours. If your pet is experiencing a life-threatening emergency, please call us immediately so we can prepare for your arrival or guide you to the nearest emergency hospital.
What services do you provide?
Lyman Vet offers a comprehensive range of veterinary services, including:
- Pet Wellness Exams
- Preventative Care (Heartworm, Flea/Tick Prevention, Nutrition)
- Vaccinations
- Surgery
- Pet Dentistry
- Diagnostics (Radiology, Ultrasound, Laboratory)
- Behavior & Veterinary Consultations
- Microchipping
- Dermatology
- Health Certificates
- End-of-Life Care
What can I expect during my first visit?
At your first appointment, we’ll take time to get to know you and your pet. We’ll review your pet’s medical history, perform a thorough wellness exam, and answer any questions you may have. Our goal is to make sure both you and your pet feel comfortable and cared for from the start.
Do you offer pet health certificates for travel?
Yes, we provide pet health certificates for domestic and international travel. Be sure to contact us well in advance of your trip to ensure all requirements can be met.
What types of pets do you treat?
We primarily care for dogs and cats. If you have a different type of pet, feel free to reach out—we’re happy to refer you to a trusted local specialist when needed.
Do you offer dental care for pets?
Absolutely. Dental health is essential for your pet’s overall well-being. We provide comprehensive dental services, including cleanings, exams, extractions, and dental radiographs.
How do you approach preventative care?
Preventative care is a cornerstone of our practice. Through routine wellness exams, vaccinations, parasite prevention, and nutritional counseling, we aim to catch potential issues early and keep your pet living their healthiest life.
Can I get my pet microchipped at your clinic?
Yes, we offer safe and effective microchipping services to help reunite lost pets with their families. It’s a quick, simple procedure that offers long-term peace of mind.
How do you support pet owners during end-of-life care?
What makes Lyman Vet different?
Do I need to bring my patient records with me?
It is very helpful for us to have records beforehand. We are happy to reach out to your veterinarian to get your recent records. When booking the appointment, please let us know who your vet is, and we will reach out to them. You can also send us your records at heyfriend@lymanvet.com
What is your payment policy?
All services must be paid at the time of service. We accept cash, checks, major credit cards, and CareCredit. For more details, please visit our Payment Options page.
Do you accept Pet Insurance?
Yes, we accept all pet insurance providers at Lyman Vet!
What is your Cancellation/Late/No Show Policy?
We know that your time is valuable. We strive to respect that and start every appointment on time. We also understand that life happens, and sometimes you can’t find the cat. If something comes up, please give us a call within 3 hours of your appointment time. We can reschedule your appointment or convert it to a flexible care (drop-off) appointment. If we don’t hear from you and you don’t show up, we will require a deposit of $65 before scheduling another appointment. The $65 will be used as payment for your next appointment. If that appointment is not kept, the $65 will be forfeited.
How long will the appointment take?
A typical appointment will take 30-45 mins. We also offer the convenience of Flexible Care Appointments!
What is a Flexible Care Appointment?
A Flexible Care Appointment lets you drop your pet off with us and go about your day while we handle their exam, diagnostics, or treatment. It’s designed for busy pet parents who still want top-tier care — just on their schedule. This extra time with our team also allows your pet to settle in and get comfortable with the clinic at their own pace, making the visit less stressful and more positive. We’ll keep you updated, reach out with any findings or recommendations, and have your pet ready to head home with a wag and a full report when you return. It’s convenient, without cutting corners.
Do you offer same day appointments?
Yes, we do! Appointments can be made online or by calling us at 864.696.3030.
Will you see patients with pre-existing conditions?
Does my dog need to be on a least? Does my cat need to be in a carrier?
For your protection, and that of others, all dogs must be on a leash and properly controlled while in the waiting area or exam rooms. All cats must arrive in an appropriate cat carrier.
Still Have Questions?
We’re here to help! If you have a question that wasn’t answered above, feel free to give us a call or stop by our clinic. We’re always happy to chat and help you feel more confident in your pet’s care.
Contact us today to learn more or schedule an appointment !